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Login Issues
Posted: Thu Jul 02, 2020 9:29 am
by ASMO
Please try manually re-inputting your username and password, this is almost certainly as a result of security being tightened and the use of secure cookies, that should fix the issue, apologies for those who have been inconvenienced
Re: Login Issues
Posted: Thu Jul 02, 2020 9:38 am
by Ellafan
Didn't work on firefox - good to go on chrome.
Re: Login Issues
Posted: Thu Jul 02, 2020 9:49 am
by Slick
Same, in on Chrome, all good.
Re: Login Issues
Posted: Thu Jul 02, 2020 10:42 am
by Carter's Choice
Working for me now too :D
Re: Login Issues
Posted: Thu Jul 02, 2020 10:53 am
by ASMO
Good news, so you are back where you started from then in terms of devices/browsers?
Re: Login Issues
Posted: Thu Jul 02, 2020 10:59 am
by Ellafan
No, works on chrome, no-go on firefox. MtE says it works on his phone.
Re: Login Issues
Posted: Thu Jul 02, 2020 11:04 am
by Sandstorm
Fine on Chrome and Safari
Re: Login Issues
Posted: Thu Jul 02, 2020 11:52 am
by ASMO
Another thing to try that seems to have worked for someone else is to use this URL
https://www.notplanetrugby.com/ as the old cookies possibly are directing to the wrong url.... :-)
Re: Login Issues
Posted: Thu Jul 02, 2020 12:05 pm
by MungoMan
Sandstorm wrote: Thu Jul 02, 2020 11:04 am
Fine on Chrome and Safari
+1 on Safari playing nicely with the site
Re: Login Issues
Posted: Thu Jul 02, 2020 12:07 pm
by Ellafan
MungoMan wrote: Thu Jul 02, 2020 12:05 pm
Sandstorm wrote: Thu Jul 02, 2020 11:04 am
Fine on Chrome and Safari
+1 on Safari playing nicely with the site
Now we need to start
the Tron.
Or possibly
the Tron.
Re: Login Issues
Posted: Thu Jul 02, 2020 12:13 pm
by Yr Alban
Weird. New bored has just denied all knowledge of me on my phone - wouldn’t let me log in, and when I said I had forgotten my password, it said my email was invalid. Logged in just fine on my iPad though.
Re: Login Issues
Posted: Thu Jul 02, 2020 12:15 pm
by ASMO
Try logging on using
https://www.notplanetrugby.com i think there are some cookie issues. If you still got problems clear your cache and cookies
Re: Login Issues
Posted: Thu Jul 02, 2020 12:28 pm
by Bokkom
ASMO wrote: Thu Jul 02, 2020 11:52 am
Another thing to try that seems to have worked for someone else is to use this URL
https://www.notplanetrugby.com/ as the old cookies possibly are directing to the wrong url.... :-)
Yep, this one worked.
Re: Login Issues
Posted: Thu Jul 02, 2020 12:35 pm
by Saint
Bokkom wrote: Thu Jul 02, 2020 12:28 pm
ASMO wrote: Thu Jul 02, 2020 11:52 am
Another thing to try that seems to have worked for someone else is to use this URL
https://www.notplanetrugby.com/ as the old cookies possibly are directing to the wrong url.... :-)
Yep, this one worked.
Same here
Re: Login Issues
Posted: Thu Jul 02, 2020 12:50 pm
by Torquemada 1420
OK. There is a cookie issue but maybe that's a "too". Moving to different sections of the site (e.g. managing your profile) causes me to have to resubmit my login credentials.
I can see THREE session cookies, all set at the same time.
Re: Login Issues
Posted: Thu Jul 02, 2020 1:04 pm
by ASMO
Torquemada 1420 wrote: Thu Jul 02, 2020 12:50 pm
OK. There is a cookie issue but maybe that's a "too". Moving to different sections of the site (e.g. managing your profile) causes me to have to resubmit my login credentials.
I can see THREE session cookies, all set at the same time.
Have you tried clearing your cache Torq?
Re: Login Issues
Posted: Thu Jul 02, 2020 2:06 pm
by Torquemada 1420
ASMO wrote: Thu Jul 02, 2020 1:04 pm
Torquemada 1420 wrote: Thu Jul 02, 2020 12:50 pm
OK. There is a cookie issue but maybe that's a "too". Moving to different sections of the site (e.g. managing your profile) causes me to have to resubmit my login credentials.
I can see THREE session cookies, all set at the same time.
Have you tried clearing your cache Torq?
It's me! I shoot cookies on sight!!!
Hey. I appreciate what you have done here and so will happily live with any glitches for now and help where I can.
Re: Login Issues
Posted: Thu Jul 02, 2020 2:08 pm
by ASMO
Torquemada 1420 wrote: Thu Jul 02, 2020 2:06 pm
ASMO wrote: Thu Jul 02, 2020 1:04 pm
Torquemada 1420 wrote: Thu Jul 02, 2020 12:50 pm
OK. There is a cookie issue but maybe that's a "too". Moving to different sections of the site (e.g. managing your profile) causes me to have to resubmit my login credentials.
I can see THREE session cookies, all set at the same time.
Have you tried clearing your cache Torq?
It's me! I shoot cookies on sight!!!
Hey. I appreciate what you have done here and so will happily live with any glitches for now and help where I can.
Cheers Torq, i think they will iron themselves out in a day or so, cookies will expire and harmony will be restored, but if i need more help i will give you a shout.