My little Brexit story import from Europe story,
So I ordered a new Fanatec Steering Wheel. It shipped from Germany and I was charged in Euros. (I've ordered twice from them before before Brexshit and the items arrived in no time and vat was charge at checkout).
When I placed this order, I was not charge VAT Fanatec.
A Few days later it shipped, via UPS.
On the tracking Android app I got a notification

- you must pay.JPG (19.29 KiB) Viewed 1695 times
The UPS app give no option or method to pay (I try the help bot, that says there should be a pay now option. There isn't one), or do I pay on delivery, since the message sort of implies this (Not ideal since I won't be home on scheduled day, my kids will be). There's no indication of how much duty is due to be paid.
So I login the UPS website with my tracking information. These details show no hint or mention of the above message or Duty to be paid, just a warning triangle saying there's a delay and it should be delivered Tuesday Afternoon.
So this morning I call UPS, I get transferred 3 times before I get through to someone who will accept the payment.(Weirdly he takes payment and then verified who I was...)
I owe £72.04 in Duty - I pay, item is now released for delivery. The item was £306.27 on my credit card. Vat @ 20% is 61.20, what's the extra £10.84 duty, EU or UK charge?
UPS are not geared up for this. The information they provided was unclear and devoid of detail, contradictory and inconsistent.
