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The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 4:04 pm
by Line6 HXFX
So interesting situation for you.
You buy something electronic and expensive, it doesn't work out of the box.
You think, right, i'll just update its firmware (a rather long complicated process) but hey, you have awesome IT skills let's do that..
Then after the update, hey yippie it works,
A month and a half go by and another firmware update comes along.
You update (the rather expensive electrical product) and it fails exactly like before?
Just crashes.
You revert it back, and works fine but crashes on the new firmware update (that gives lots of brilliant new features).
So instead of having exchanged it (without updating the firmware and without being a knowledgeable and responsible consumer) and just getting the shop to replace it on day one, no fucking about, and drop off a new one whilst collecting the buggerred one as it is within the no quibble 30 day warranty), you have to send it back to the shop, after six weeks, who then have to send it back to the manufactuer, who then have to order a part and repair it whilst making you wait 3 months.
When they say "just update the firmware" on new products that fail, just think about the next firmware update that could possibly brick it, and just send it back.
The new firmware update could come out, not six weeks but a year later, after your manufacturer warranty has run out.
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 4:19 pm
by Sandstorm
Should have bought the IPhone instead.
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 4:29 pm
by Glaston
Line6 HXFX wrote: Tue Dec 15, 2020 4:04 pm
So interesting situation for you.
You buy something electronic and expensive, it doesn't work out of the box.
You think, right, i'll just update its firmware (a rather long complicated process) but hey, you have awesome IT skills let's do that..
Then after the update, hey yippie it works,
A month and a half go by and another firmware update comes along.
You update (the rather expensive electrical product) and it fails exactly like before?
Just crashes.
You revert it back, and works fine but crashes on the new firmware update (that gives lots of brilliant new features).
So instead of having exchanged it (without updating the firmware and without being a knowledgeable and responsible consumer) and just getting the shop to replace it on day one, no fucking about, and drop off a new one whilst collecting the buggerred one as it is within the no quibble 30 day warranty), you have to send it back to the shop, after six weeks, who then have to send it back to the manufactuer, who then have to order a part and repair it whilst making you wait 3 months.
When they say "just update the firmware" on new products that fail, just think about the next firmware update that could possibly brick it, and just send it back.
The new firmware update could come out, not six weeks but a year later, after your manufacturer warranty has run out.
Linus Tech tips did a big secret buy of PC's from big and small retailers, almost all of them were 6 months or more out of date on bios/drivers.
LOL Apple btw
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 6:08 pm
by Insane_Homer
love Karma.
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 7:43 pm
by Kawazaki
Use a Chromebook.
It just works.
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 7:47 pm
by Torquemada 1420
Sandstorm wrote: Tue Dec 15, 2020 4:19 pm
Should have bought the IPhone instead.
Indeed. Spend 3x as much for a phone that is cr*p as a phone. Where do I sign?
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 10:35 pm
by Sandstorm
Torquemada 1420 wrote: Tue Dec 15, 2020 7:47 pm
Sandstorm wrote: Tue Dec 15, 2020 4:19 pm
Should have bought the IPhone instead.
Indeed. Spend 3x as much for a phone that is cr*p as a phone. Where do I sign?
You’re no fun Torq.
Re: The culture of "firmware update" on new products.
Posted: Tue Dec 15, 2020 11:10 pm
by Mr Bungle
Torquemada 1420 wrote: Tue Dec 15, 2020 7:47 pm
Sandstorm wrote: Tue Dec 15, 2020 4:19 pm
Should have bought the IPhone instead.
Indeed. Spend 3x as much for a phone that is cr*p as a phone. Where do I sign?
Work pays for my one. Works great!
Re: The culture of "firmware update" on new products.
Posted: Wed Dec 16, 2020 9:26 am
by Torquemada 1420
Sandstorm wrote: Tue Dec 15, 2020 10:35 pm
Torquemada 1420 wrote: Tue Dec 15, 2020 7:47 pm
Sandstorm wrote: Tue Dec 15, 2020 4:19 pm
Should have bought the IPhone instead.
Indeed. Spend 3x as much for a phone that is cr*p as a phone. Where do I sign?
You’re no fun Torq.
I was siding with your sarcasm.
Re: The culture of "firmware update" on new products.
Posted: Wed Dec 16, 2020 7:54 pm
by Line6 HXFX
Karma? For what my lovely?
What..in your wild, crazy imaginings have I possibly done to deserve...well anything?
Bare in mind I probably saved 2 people lives last week with my awesone first aid skills.. True story.
I know I am not some crazy pompous, sophisti'cunt, abusive cocksucker, throwing abuse around this place like a demented crazy insane nutjob at the slightest insult, or the slightest possibility of offending someone.
I should probably care more what people say, but frankly life's too short for you shits, and I'm way too sexy and talented.
Henyway..
Just saying, beware of firmware updates fixing things out of the box.
Chances are when the next firmware update comes along, it will bring with it the exact same problems as before, but this time it may be outside your manufactuer warranty.
I was lucky as this update came along within weeks of receiving the item.
You're welcome.
PS) I don't own an iPhone.